Transport Policy
I. Scope of Services
The shipping service provided by our website covers the entire logistics process from the seller’s warehouse to the buyer’s designated delivery address.
We will choose the most suitable transport method and delivery channel according to the nature of the product, the location of the buyer and the capacity of our logistics partners.
Second, the transport time
Shipping time varies depending on the type of product, shipping method, shipping address, customs clearance and other factors, we will endeavour to ensure that the product arrives within the estimated time.
Buyers can check the estimated delivery time in the order details, but please note that this is only an estimate and not a guarantee.
III.Shipping Charges
We especially offer free shipping policy. We will provide free shipping to buyers.
IV.Packaging and labelling
Sellers should ensure that the products are well-packed, meet international shipping standards, and can protect the products from damage during shipping.
The products should be clearly labelled with the recipient’s information, product description, quantity, weight, size, etc. to facilitate inspection by logistics partners and customs authorities.
V. Loss of or damage to items
If a product is lost or damaged during shipping, the buyer should contact us promptly and provide relevant evidence, and we will assist the buyer in making a claim according to the circumstances.
If the loss or damage is caused by the negligence of the logistics partner, we will assist the buyer to file a claim with the logistics partner.
VI. Duties and Taxes
The buyer shall be responsible for any duties, taxes or other charges that may be incurred in importing the products to the destination country.
Any additional costs incurred as a result of customs detention or return of the product will be borne by the buyer.
VII. Return Policy
If the product has quality problems or is not as described, buyers can follow our return and exchange policy.
The shipping cost incurred for return and exchange will be negotiated by both parties on a case-by-case basis.
VIII. Dispute Resolution
Any disputes about shipping services should first be resolved through friendly negotiation, and if the negotiation fails, either party has the right to apply for mediation or arbitration to the dispute resolution organisation designated by this website.
The interpretation, fulfilment and dispute resolution of these terms and conditions shall be governed by the laws of the People’s Republic of China.
IX. Others
These terms and conditions of carriage are part of the terms of service of our website and have the same legal effect.
These Terms and Conditions of Carriage are effective from the date of publication. Any modification will be notified to the users in time.
Please note: Please read and understand these shipping terms and conditions carefully before using the shipping services on our website. If you have any questions, please feel free to contact our customer service team.